# Ready to customize your AI responses? 🎭

Smartsupp AI

July 10, 2025

## [Ready to customize your AI responses? 🎭](https://www.smartsupp.com/product-updates/2025-07-ready-to-customize-your-ai-responses/)

Today, we would like to draw your attention to a feature that can significantly **improve the answers of your AI shopping assistant.🔥**

It works as follows ➡️ You provide your AI shopping assistant with **instructions on how to behave in certain situations.** Thanks to these instructions, it can then answer these questions exactly as you expect. 🌟

_**Example:** You know that your customers often want a suitable bike recommendation. Therefore, you give the AI shopping assistant precise instructions on what to ask. In this case: whether it should be a men’s, women’s, or children’s bike, what the rider’s height is, and whether they are interested in an electric or classic bike._

Are you interested in our new feature? Just go to settings, describe the situation, and you’ll be done in a few minutes. ⚙️

[**Try custom responses**](https://app.smartsupp.com/app/dashboard/ai-automations/sources?utm_source=product&utm_medium=product-updates&utm_campaign=text-content)

Jiří Král

Content Manager